Have you ever delegated a task to a staff member… and they stuff it up?
It can be frustrating, and all-too-easy to blame the staff member for mucking up. After all, you gave them detailed instructions, right?
You know that saying - ‘the devil is in the detail’?
Well for some employees, that’s totally true.
You see, most business owners delegate from a place of control.
We give our staff highly detailed plans, tell them specifically how to do the task, and correct them if they’re doing it ‘wrong’.
The focus isn’t on the end goal… it’s on how to get there.
But in fact, the focus of any task should be on its successful result - not on nitpicking ‘did you follow step 2.b in my plan’.
The thing is, you’re paying your staff to bring their own intelligence, experience and creative thought to their role.
And many times, they will find a different way of reaching the same goal.
Maybe even a better way.
However, when you set staff up to just ‘do a task’, you’re tying them into *your* way. You’re essentially positioning yourself as the smartest person in the room - the only one with the answers.
But you don’t have all the answers. Nobody does. And if you run your business like a dictatorship, you’re limiting it to what only *you* know.
Your staff have brains too. Why not let them use them?
When you assign tasks to your staff, focus on the OUTCOME.
After all, that’s what matters.
If all of the requisites for a successful outcome are fulfilled… what does it matter if they follow your steps to get there, or if they create their own path?
Also, when you give your staff control over their roles, another wonderful thing happens.
They start stepping up. They become more engaged. They take ownership. They become PROUD of their work.
That’s good for everyone, isn’t it?
Give it a try this week.
Ask your team to come up with a new way of doing part of their role. Let them get creative about achieving the outcome required.
You’ll be pleasantly surprised.
Get in touch with one of our team by clicking here.